We’re Nova Scotia’s Only Generac ELITE+ Dealer
ELITE+ dealer status is awarded to members of Generac’s dealer network who consistently demonstrate a commitment to deliver superior levels of sales and service. These dealers maintain a qualified staff of factory-trained service technicians along with an ample parts inventory.
Generators
1st Electric Inc. is the only Generac ELITE+ dealer in Nova Scotia. Our trained Generac technicians understand the peace of mind that a reliable partial or whole-home generator solution in your home or business offers.
We have access to the latest products and technology in the industry and the expertise to install your generator with precision and care. We will set-up an initial phone consultation to better understand your needs and then follow up with a site visit to discuss placement of the generator and answer any questions. From our friendly office staff to our trained technicians, our customers receive support throughout the entire project and throughout the life of the generator.
What To Expect
Contact 1st Electric Inc.
When you contact 1 st Electric Inc. you will receive friendly and professional service. Our office team will gather the necessary contact information and assist you with registering with Generac so that you can access any promotional warranties that are being offered. The first step is for us to schedule a phone consultation with one of our Generac specialists.
Phone Consultation
During the phone consultation, our Generac specialist will work with you to determine the right size generator for your home or business. They will discuss the various options available to you and answer any questions you may have. An initial estimate will be sent to you immediately following the phone consultation and our office will reach out to schedule an in-person site visit.
Site Visit
Our trained estimator will meet with you onsite to discuss placement of the generator, transfer switch and propane tanks. We will discuss the details of the project including any excavation work or vehicular protection that may be required and answer any questions you may have. During the site visit, we will take pictures and measurements and an updated final estimate will be sent to you.
Approval & Installation
Once the final estimate is approved, we will work with Nova Scotia Power (NSP) to secure a date for your installation. We require NSP for these installations as we are disconnecting and reconnecting utility power. They will also inspect the installation once it has been completed. As soon as we have a date from NSP we will send you a booking conformation with important information regarding the installation. Our certified Generac technician will be onsite and will walk through your new generator with you and answer any questions you may have.
Great Customer Service
At 1 st Electric Inc. Our Customers are 1st! You will continue to receive exceptional service from our team. The first maintenance on your new generator is required after 25 hours, and then annually or every 100 hours after that (whichever comes first). When your generator is connected to Wi-Fi, you can join the Dealer Fleet Monitoring program where we monitor your generator on a daily basis and our certified Generac technicians can respond quickly to any errors or issues that arise.
Our Guarantee
We are a team of highly trained, skilled electricians who take immense pride in our work. We uphold the values of honesty, integrity, quality workmanship, and friendly customer service. 1st Electric Inc. guarantees worry-free electrical service as we are fully insured for all the work we do in your home or business by carrying a $5 million commercial insurance policy. We promise to make your electrical experience a pleasant one and give you our best every step of the way.
